We Support Authorized Dealers Only

PLEASE NOTE:

We advise you to only buy from authorized dealers (showrooms); they receive factory support, sales training and are equipped to handle any problems that may arise. If you buy our product from a non-authorized dealer the goods may be defective, damaged, non-conforming, and will not carry our product warranty. Some companies may use the term "authorized reseller" as opposed to authorized dealer. In this case, please check with us first to confirm if this dealer is authorized.

We cannot assist with problems that may occur from purchases from unauthorized channels, this includes online auctions and online purchases from dealers other than those listed in our Where to Buy. We require proof of purchase when processing warranty claims. This means:

• No Internet Selling
• No Mail Order Sales
• No Mass Merchants

If you purchase KWC/HANSA products on the Internet, be advised:

WE WILL NOT HONOR ANY WARRANTY CLAIMS ON PRODUCTS PURCHASED FROM UNAUTHORIZED INTERNET SELLERS.

We do this to protect our customers and our dealers/showrooms. We want you to enjoy the best performance possible from KWC/HANSA products.

Purchasing KWC/HANSA products from an authorized dealer/showroom means you are guaranteed:

• Genuine KWC/HANSA products
• The support of trained professionals
• Superb warranty service should you ever need it
• Reliable technical information and support from KWC America & your local professional
• Leading product innovation and technology
• Excellent value for your money

Buy KWC/HANSA products only from an authorized KWC/HANSA dealer/showroom.

Please check our Where To Buy locator to find an authorized dealer/showroom near you.

If you cannot find a dealer/showroom near you, please call 678-334-2121 and KWC/HANSA AMERICA will be happy to help.

Thank you,

Your KWC/HANSA AMERICA TEAM

Back